The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 598 |
| Houston, TX | 361 |
| Seattle, WA | 234 |
| Philadelphia, PA | 228 |
| Washington, D.C., DC | 228 |
| Atlanta, GA | 204 |
| Denver, CO | 200 |
| Sacramento, CA | 141 |
| San Francisco, CA | 141 |
| Miami, FL | 136 |
| Orlando, FL | 130 |
| Indianapolis, IN | 128 |
| Detroit, MI | 119 |
| Portland, OR | 116 |
| Boston, MA | 116 |
| Minneapolis, MN | 102 |
| Brooklyn, NY | 88 |
| Oakland, CA | 88 |
| Salt Lake City, UT | 88 |
| Jacksonville, FL | 83 |
| Pittsburgh, PA | 76 |
| Baltimore, MD | 70 |
| Tampa, FL | 68 |
| New York City, NY | 65 |
| San Jose, CA | 52 |
| Tacoma, WA | 45 |
| Reno, NV | 43 |
| Fort Myers, FL | 41 |
| Charlotte, NC | 40 |
| Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Floyd the Lion (@Floyd_the_Lion) reported @WynnThornton @Xfinity We had a terrible time earlier this year. Fortunately, @Xfinity came for free, and we got Andrew. He said it was constantly cycling and shutting off and he restrung the wires. Also, we bought a new modem so we don’t have to pay for it anymore. We were thankful to Andrew!
- Steven Barnhart (@StevenB57094276) reported
Tonight #Toonami at 12am EST to 4am EST on [adult swim] you can Watch it on Hulu+Live TV YouTube TV Sling TV DirecTV Stream Spectrum Xfinity Dish Network and Direct TV Not on Fubo TV
- SupaDav03 (@SupaDav03) reported
@PlayerEssence I just got @ATT fiber in my neighborhood. They use to top out at 50 mbps. @comcast was so trash I just put up with ATT slow speeds. Hopefully new fiber service is the answer here. Not encouraged by your experience.
- Zync (@Zynclol_) reported
@Xfinity fix ur wifi bro deadass so bad
- Maggie Cordova (@lonestarmaggie) reported
@Xfinity one of your employees told me I could login to a hotspot but none are to be found in my area
- Timmy (@Ttime561111) reported
Damn sister called me to help her watch the dolphins game on Comcast lol. Everyone hype
- Dale Dale Dale (@Lildyce504) reported
An internet outage right before the #SAINTS kick-off?! Come on @Xfinity be better than that. SMH
- 🧚🏼♀️ (@xmzx_h) reported
Xfinity needs to get their **** together. Why do I not have wifi every other day????
- Zync (@Zynclol_) reported
@Xfinity is horrible idk why bugha promotes this bro this wouldve been easy qual
- Pure/Honey Hive (@LettieBo) reported
Is @xfinity down for anyone else right now?
- Jayell Smith☠️ (@JayleeSmith07) reported
The irony of how the halftime is sponsored by Xfinity.. yet the NFL Network does NOT offer Xfinity as one of the cable providers you can stream thru.. 😡
- Tochinoshin 愛は征服する (@Tochinoshin33) reported
GODDAMN IT @comcast I am so sick of your equipment not working when I’m watching stuff I don’t want to miss!I’m resetting this nonsense 3-5 PER DAY just to watch a show!I have a feeling I’m firing you this week!
- Patrick O'Boyle (@PaddyBMTG) reported
Hey @ABCNetwork there is no audio for the #DallasCowboys and #BroncosCountry game. I don’t know if it’s an @Xfinity issue, but the commercials have audio and we have nothing for the game
- Potato Things 420 (@potatothings420) reported
Stream officially cancelled tonight. It's been over two hours of dealing with their @XfinitySupport team, with 20 minute wait times between responses, and the last guy telling me that uploads so slow that it registered as an error on their own speed test was good.@Xfinity
- B (@themexicanprofe) reported
@Xfinity your customer service sucks. On the phone for 2 hours and was directed to use the online chat. After an hour of getting transferred back and forth, I spoke to a manager who told me they couldn’t help me. 🙄
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