Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Boston come from postal codes 02293, 02127, 02119, 02114, 02118, 02128, 02110 and 02115.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,376 ratings
Thank you!
Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Arlington, Somerville, Peabody, Boston, Cambridge, Medford, Everett, Stoneham, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth and Revere.
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| City | Problem Type | Report Time |
|---|---|---|
 Arlington | Wi-fi | |
| Somerville | Internet | |
| Peabody | ||
| Boston | Wi-fi | |
| Boston | Internet | |
| Boston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Gary “Tax” (@TaxSZN) reported fromMarblehead, Massachusetts
If it’s Comcast you will get throttled and you gotta call Comcast as ask them to increase your bandwidth. If you can get Fios get that. An also if you can snag a asus gigabit switch this will help you with your speeds also. And do not use 1473 MTU settings just use the default.
- NikeO (@Nik2tweets) reported fromMedford, Massachusetts
@Xfinity one day you’re able to do your job and work remotely. The next day their techs are in the area to fix a problem and leave you without service. @comcast continues to do a poor job
- 👁Empress Incorporated👁 (@empressinc222) reported fromBoston, Massachusetts
lmaooo do any of you have an xfinity login so i can connect to wifi😭
- Jeremy Scott (@mrjscott1) reported fromBoston, Massachusetts
At this point I might as well cancel my Xfinity TV subscription. I’ve been using other streaming services and I’ve been surviving.
- #ShenequeProctor (@ShenequeProctor) reported fromBoston, Massachusetts
@walshcaitlin @comcastcares Mine again seems to be back up. Spotty, but up. I suspect we may be up and down all day. It does appear mostly fixed for me now though. Hoping you get similar results.
- NDIsThatYou? (@NickDIZASTER_) reported fromBoston, Massachusetts
Damn Comcast oh I mean Xfinity, get your sh*t together! I was watching Dark Knight Rises!
- #ShenequeProctor (@ShenequeProctor) reported fromBoston, Massachusetts
@pplutohub @Xfinity @comcastcares @comcast Back up again. I suspect we may be up and down (or spotty) all day. It does appear mostly fixed for me now though. Wishing you a good day.
- Alexandra Makarewicz (@MomoftheMaks) reported fromWakefield Junction, Massachusetts
@comcast @comcastcares @Xfinity I'd like to add home security to my plan. Can someone help
- Cimarron Buser (@cimarronb) reported fromWellesley Hills, Massachusetts
@comcastcares now up to 2 formal “outages”; all or part of Hampshire Road completely out (per neighbors) @Comcast @Xfinity website throws up error on support page and no way to call @swellesley
- mimi (@PresidentSleepy) reported fromBoston, Massachusetts
@comcastcares check your dms ... brighton ma 02135 has no tv phone or internet AGAINNNN .. funny how as soon as you guys up my bill by $10ish my service never works. plz credit my bill accordingly. my info is in your dm thanks
- Cimarron Buser (@cimarronb) reported fromWellesley Hills, Massachusetts
Outages continue from @Comcast @Xfinity in Wellesley MA continue internet sporadic, phone service not working (no 911) and unable to get through on phone @comcastcares @swellesley
- Cimarron Buser (@cimarronb) reported fromWellesley Hills, Massachusetts
@comcastcares we figured out there was a problem on our street / one of the distribution modems downstream from @comcast head-end; good old fashioned talking with the neighbors (6 foot distance of course!) thanks @swellesley for the help @xfinity repair crew coming tomorrow AM
- Dave Bolger (@DWBolger) reported fromNewton, Massachusetts
@Xfinity internet down in Newton, MA (02459)...stormy...tried to report/check status online but your site not working.
- Corin Ashley, and all that entails (@THEcorinashley) reported fromMalden Centre, Massachusetts
@caitlinmoran- themed PSA: the thieving bastards at @comcast have “Raised By Wolves” as part of a free preview of the Acorn network. Free with the absolutely preposterous cable/ internet fee I pay, of course. Bastards. Great show.
- Brian Liberge (@BrianLiberge) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts
Hey @comcastcares my wife has been working with online support and automated messages for hours now. She works for the Broad and I’m he for Partners healthcare. We need WiFi. We can’t get a live representative
- Laura (@lalber516) reported fromMedford, Massachusetts
@verizonfios rented a movie and the quality sucks. Disappointed thinking I shouldn’t of switched from @Xfinity
- #snacksbychedda (@cheddabiggaveli) reported fromQuincy, Massachusetts
One thing i know for a fact is; after all of this is over @Xfinity will never get any more of money ever again...ill take up a new hobby if i have to; the owner(s) should be ashamed of themselves with what they’re pulling on ppl converting their regular service if they cant pay
- Wrestlemania Void (@Slayertheband) reported fromBoston, Massachusetts
Let’s see how comcast/xfinity cares, cause I’m wasting my day and they’re still expecting me to pay for the added service for someone who has never shown up!
- happy to be mad (@happy2bmad) reported fromBoston, Massachusetts
@marymurrah It's just not worth what I'm paying. I have basic cable (network) and internet and it's $124/month. The technology is circa 2005. My friend has Comcast and he has a remote you can talk to and a crazy interface where you can see everything that's available.
- Betsy Sneller (@betsysneller) reported fromSomerville, Massachusetts
In the grand scheme of this pandemic, this is absolutely Not That Bad (tm) but damn @comcast u coulda given a girl some warning. I coulda ordered a new modem like two wks ago and not have to skip a beat.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Floyd the Lion (@Floyd_the_Lion) reported
@WynnThornton @Xfinity We had a terrible time earlier this year. Fortunately, @Xfinity came for free, and we got Andrew. He said it was constantly cycling and shutting off and he restrung the wires. Also, we bought a new modem so we don’t have to pay for it anymore. We were thankful to Andrew!
- Steven Barnhart (@StevenB57094276) reported
Tonight #Toonami at 12am EST to 4am EST on [adult swim] you can Watch it on Hulu+Live TV YouTube TV Sling TV DirecTV Stream Spectrum Xfinity Dish Network and Direct TV Not on Fubo TV
- SupaDav03 (@SupaDav03) reported
@PlayerEssence I just got @ATT fiber in my neighborhood. They use to top out at 50 mbps. @comcast was so trash I just put up with ATT slow speeds. Hopefully new fiber service is the answer here. Not encouraged by your experience.
- Zync (@Zynclol_) reported
@Xfinity fix ur wifi bro deadass so bad
- Maggie Cordova (@lonestarmaggie) reported
@Xfinity one of your employees told me I could login to a hotspot but none are to be found in my area
- Timmy (@Ttime561111) reported
Damn sister called me to help her watch the dolphins game on Comcast lol. Everyone hype
- Dale Dale Dale (@Lildyce504) reported
An internet outage right before the #SAINTS kick-off?! Come on @Xfinity be better than that. SMH
- 🧚🏼♀️ (@xmzx_h) reported
Xfinity needs to get their **** together. Why do I not have wifi every other day????
- Zync (@Zynclol_) reported
@Xfinity is horrible idk why bugha promotes this bro this wouldve been easy qual
- Pure/Honey Hive (@LettieBo) reported
Is @xfinity down for anyone else right now?
