Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,376 ratings
Thank you!
Problems in the last 24 hours in Springfield, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Springfield, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Holyoke, West Springfield, Enfield, Chicopee, Indian Orchard, Springfield, Westfield, Wilbraham and Southwick.
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| City | Problem Type | Report Time |
|---|---|---|
 Holyoke | TV | |
| West Springfield | TV | |
| Enfield | Internet | |
| West Springfield | Internet | |
| Chicopee | Wi-fi | |
| West Springfield | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Springfield, Massachusetts
Latest outage, problems and issue reports in Springfield and nearby locations:
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts
That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seemd like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- Bren🌹 (@bren_matyseck) reported fromWestfield, Massachusetts
Jesse kicked me off his moms xfinity and I have never been so hurt in my life
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- MAIN EVENT TIME!! (@WWeed413) reported fromChicopee Falls, Massachusetts
@Comcast really needs to add AXS so awful its not avaible on their platform we want NJPW
- Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts
I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3
- 👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts
Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- Susanne Provost (@ProvostSusanne) reported fromSpringfield, Massachusetts
I don't know why they still let cup car drivers in the truck's and Xfinity cars it just sucks to see them take the money from them.
- snap, crackle, POP (@DAFlymann) reported fromSouth Hadley, Massachusetts
@FearTheTriangle Just as bad as the main Comcast box rebooting near the end of the Super Bowl game! 😡
- Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts
@Xfinity You’re impossible I’ve been trying to get through to agent to report calls I’ve been getting about open service order & you have no option. Very frustrating to have communications company that won’t communicate.
- Hash on Top (Mixer) (@HashOnTop) reported fromSpringfield, Massachusetts
@NTrendSick Comcast sucks in my area, lol.
- Jasmine Roman (@JassyBooks) reported fromSpringfield, Massachusetts
God Damn wind 💨 my electricity went out again this time only 5 min but damn having Comcast it takes like 10-15 min for the box to reset itself #Annoyed
- GEESTER LEBRON ⚰️ (@Geester6790) reported fromSpringfield, Massachusetts
@KaseyChante @Xfinity Can u send me the support number I’ve been looking for it on the site
- Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts
@Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff
- Bob Parker (@bob118) reported fromAgawam, Massachusetts
@DIRECTV I am pretty ticked off that when my 2 yr agreement expired U was told me to call to get a better pricing. So I called,Loyalty discount was a lousy $10. sh*t no wonder why your bleeding customers! Well my signal doesn’t go out now with Xfinity when it rains. My 2 cents!
- Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
- Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts
@jeff_gluck Xfinity race yesterday proves how terrible this package is.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Floyd the Lion (@Floyd_the_Lion) reported
@WynnThornton @Xfinity We had a terrible time earlier this year. Fortunately, @Xfinity came for free, and we got Andrew. He said it was constantly cycling and shutting off and he restrung the wires. Also, we bought a new modem so we don’t have to pay for it anymore. We were thankful to Andrew!
- Steven Barnhart (@StevenB57094276) reported
Tonight #Toonami at 12am EST to 4am EST on [adult swim] you can Watch it on Hulu+Live TV YouTube TV Sling TV DirecTV Stream Spectrum Xfinity Dish Network and Direct TV Not on Fubo TV
- SupaDav03 (@SupaDav03) reported
@PlayerEssence I just got @ATT fiber in my neighborhood. They use to top out at 50 mbps. @comcast was so trash I just put up with ATT slow speeds. Hopefully new fiber service is the answer here. Not encouraged by your experience.
- Zync (@Zynclol_) reported
@Xfinity fix ur wifi bro deadass so bad
- Maggie Cordova (@lonestarmaggie) reported
@Xfinity one of your employees told me I could login to a hotspot but none are to be found in my area
- Timmy (@Ttime561111) reported
Damn sister called me to help her watch the dolphins game on Comcast lol. Everyone hype
- Dale Dale Dale (@Lildyce504) reported
An internet outage right before the #SAINTS kick-off?! Come on @Xfinity be better than that. SMH
- 🧚🏼♀️ (@xmzx_h) reported
Xfinity needs to get their **** together. Why do I not have wifi every other day????
- Zync (@Zynclol_) reported
@Xfinity is horrible idk why bugha promotes this bro this wouldve been easy qual
- Pure/Honey Hive (@LettieBo) reported
Is @xfinity down for anyone else right now?
