Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,376 ratings
Thank you!
Problems in the last 24 hours in South Hadley, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in South Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near South Hadley, Hampshire County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Holyoke, West Springfield, Chicopee, Indian Orchard, Springfield, Westfield and Wilbraham.
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| City | Problem Type | Report Time |
|---|---|---|
 Holyoke | TV | |
| West Springfield | TV | |
| West Springfield | Internet | |
| Chicopee | Wi-fi | |
| West Springfield | Internet | |
| West Springfield | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near South Hadley, Massachusetts
Latest outage, problems and issue reports in South Hadley and nearby locations:
- The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
- Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
- Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
- Theodore Paradise (@t_j_paradise) reported fromNorthampton, Massachusetts
.@Comcast internet down. Again. Calling. Again. After a hard reset.Automated Comcast: would you like us to perf a reset?Me: no already did that C: perform reset yes or no?Me: no I already didC: a reset is helpful, perform the reset?Me: I already did?C: ready 4 reset?Fine
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
- Tami Goodstein (@fanbosox) reported fromNorthampton, Massachusetts
@comcastcares #metoo no response? You’re not very good at customer service.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
- Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Eileen Flaherty (@ebf19) reported fromWest Springfield, Massachusetts
@Xfinity could possibly be the worst cable provider. I have been working to gain access to the @usabasketball men’s game on @peaco*ckTV that we have in our current plan for the past two hours and still nothing. This is ridiculous
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
- Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
- Charli Carpenter (@charlicarpenter) reported fromAmherst, Massachusetts
home from Target victorious! AND apparently wireless dongles don’t work automatically. 🤯Help Desk cannot help, call Comcast. Converse w Robot for 20 minutes. Human finally on line, tells me this is hardware problem, call Netgear. Netgear Human just referred to me as ‘milady.’
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Floyd the Lion (@Floyd_the_Lion) reported
@WynnThornton @Xfinity We had a terrible time earlier this year. Fortunately, @Xfinity came for free, and we got Andrew. He said it was constantly cycling and shutting off and he restrung the wires. Also, we bought a new modem so we don’t have to pay for it anymore. We were thankful to Andrew!
- Steven Barnhart (@StevenB57094276) reported
Tonight #Toonami at 12am EST to 4am EST on [adult swim] you can Watch it on Hulu+Live TV YouTube TV Sling TV DirecTV Stream Spectrum Xfinity Dish Network and Direct TV Not on Fubo TV
- SupaDav03 (@SupaDav03) reported
@PlayerEssence I just got @ATT fiber in my neighborhood. They use to top out at 50 mbps. @comcast was so trash I just put up with ATT slow speeds. Hopefully new fiber service is the answer here. Not encouraged by your experience.
- Zync (@Zynclol_) reported
@Xfinity fix ur wifi bro deadass so bad
- Maggie Cordova (@lonestarmaggie) reported
@Xfinity one of your employees told me I could login to a hotspot but none are to be found in my area
- Timmy (@Ttime561111) reported
Damn sister called me to help her watch the dolphins game on Comcast lol. Everyone hype
- Dale Dale Dale (@Lildyce504) reported
An internet outage right before the #SAINTS kick-off?! Come on @Xfinity be better than that. SMH
- 🧚🏼♀️ (@xmzx_h) reported
Xfinity needs to get their **** together. Why do I not have wifi every other day????
- Zync (@Zynclol_) reported
@Xfinity is horrible idk why bugha promotes this bro this wouldve been easy qual
- Pure/Honey Hive (@LettieBo) reported
Is @xfinity down for anyone else right now?
