No problems detected
If you are having issues, please submit a report below.
Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Suddenlink:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Suddenlink?
1.81 out of 5 7,857 ratings
Thank you!
Problems in the last 24 hours in Lubbock, Texas
The chart below shows the number of Suddenlink reports we have received in the last 24 hours from users in Lubbock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Suddenlink. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Suddenlink users through our website.
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (8%)
-
E-mail (4%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Lubbock, Texas
The most recent Suddenlink outage reports came from the following cities:Lubbock.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | Wi-fi | |
| Lubbock | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Suddenlink Issues Reports Near Lubbock, Texas
Latest outage, problems and issue reports in Lubbock and nearby locations:
- Planthropology Podcast (@Planthropology_) reported fromLubbock, Texas
@TeachersaurusRx @Suddenlink Lol yup. My bill keeps going up and the service keeps getting worse.
- Logan (@Loganwalker28) reported fromLubbock, Texas
Hey @SuddenlinkHelp I should not have to call multiple times and each time wait on hold for over an hour for help. Because your “reliable” internet isn’t so reliable. I should not have to plan my whole day around a phone call. Ridiculous.
- Tanner Tarvin (@TTarvin22) reported fromLubbock, Texas
To cancel my cable and just keep my internet it will be $200 more for internet a month. @Suddenlink that is ridiculous.
- Kofi_Terabyte (@terabyteagyamfi) reported fromLubbock, Texas
@Suddenlink Your network has been offline at Lubbock texas @thehollylubbock and you dont even have a time frame to fix it. #lies #suddenlink
- 🍂Autumn L.🍂 (@Fall_85) reported fromLubbock, Texas
Hey @Suddenlink @SuddenlinkHelp you bill me every month for the internet and I pay you yet when I’m finally getting to watch @LSUfootball in the #CFBPlayoff & my internet is slowed down and so slow it’s buffering throughout the game. Thanks. 🙄🙄🙄
- Jared Keith Brannon (@jaredbrannon) reported fromLubbock, Texas
@hulu_support @DedOrbit If I wanna watch on my device I can do that for free on the NFL app. I want to watch it on my tv. @Suddenlink and @DIRECTV never have this problem. I’m not convinced Hulu is better.
- Cory Rogers (@reatcory) reported fromLubbock, Texas
.@Suddenlink is the absolute disaster of customer service. Been on hold 2x with them for over 3 hours. They know the problem and yet haven’t resolved it. Now I can’t even get a call back or help to fix my issues. @SuddenlinkHelp
- Brandon (@KountryBoi25) reported fromLubbock, Texas
@THR Time to cancel and go with @Xfinity or @Suddenlink
- Sidney (@sidtho20) reported fromLubbock, Texas
@Suddenlink is the worst cable company I’ve ever dealt with. If another company could service my area, I’d switch in a second.
- Andrew (@MeegDaddy) reported fromLubbock, Texas
Let’s give a BIIIIIG shoutout to @Suddenlink for being the absolute WORST WiFi company. Don’t ******* @ me @SuddenlinkHelp **** YOU🖕🏼
- Phil (@WestTexasPhil) reported fromLubbock, Texas
@SuddenlinkHelp I am having very slow internet speed in my office. How can I get the remedied?
- Kaden Sikes (@KadenSikes) reported fromLubbock, Texas
@Suddenlink my 8am appointment has be been pushed to 2:00pm. WHAT ********
- Planthropology Podcast (@Planthropology_) reported fromLubbock, Texas
@TeachersaurusRx @Suddenlink They're the worst.
- xxATOMANTxx [QuantumQC] (@xxatomantxx) reported fromLubbock, Texas
Suddenlink... Disconnected! So I apparently have no internet... figures. I will have to cancel the stream for tonite everyone sorry :(
- C 🌈🌻🦋 (@clarissayvonne_) reported fromLubbock, Texas
I’ve been on hold for 30 min w suddenlink sos send help
- CreedFanAccount (@jolejake) reported fromLubbock, Texas
@Suddenlink do not ever buy services from Suddenlink I tried to set up internet service and I’ve called them 12 times over 4 days and have gone from extremely slow internet to no internet and have been hung up on twice.
- Jakob (@jakob_medina32) reported fromLubbock, Texas
@jshor10 @Suddenlink Somebody ran into a pole on 113th or sum sh*t like that!
- spooda (@DezJohnson_) reported fromLubbock, Texas
My first day with suddenlink and this sh*t not working
- Coach MIMS (@EJayMims) reported fromLubbock, Texas
@Suddenlink we been without cable for two hours. Terrible timing for a so called power outage. Its the opening day for NFL FOOTBALL.
- Kyle Fields ™ (@kyle_fields) reported fromLubbock, Texas
.@TMobile WiFi update: Cancelling and switching to @Suddenlink.Average T-Mobile internet speed received: 3.5mbpsPromised: 50mbpsPrice: $50/monthNew suddenlink service speed: 400mbpsPrice: $45/month
Suddenlink Issues Reports
Latest outage, problems and issue reports in social media:
- Sweet Stop Cake Shop (@SugarStopCake) reported
@hughesnetstinks @elonmusk That sucks. Why would Amazon buy a company and do nothing with it? Why do I ask. God forbid actually do something good. Well hopefully Elon will get Starlink available everywhere soon. We are in East Texas and Suddenlink has the monopoly on all cable service here.
- Lee🌹 (@leeann_nicole07) reported
Bro my cable sucks *** the channel for the super bowl is not working....suddenlink I pay way to much for this crap 💩
- Double down dave (@Benjami54972273) reported
@Suddenlink Please help!
- lee mossman (@themossman1) reported
@kirkacevedo I'll have to listen to this year's half time show on the radio. @Suddenlink internet is down for our part of the country. 😪
- melissa 🐾☘️ (@lyssa_w) reported
@SuddenlinkHelp We are having the same problem. All DAMN DAY!!! And it just froze up again!!
- chaunda33 (@chaunda_33) reported
@SuddenlinkHelp I’ve getting the run around since august about this outage. $12.05 is not a credit for 2 weeks w/o internet and phone. Let me know if I’m wrong 🤨
- CORTNEY DAVIS (@Geek_wit_Swagg) reported
@SuddenlinkHelp hi I'm a customer in Rocky Mount, NC and I pay for 400mbps but I only get a download speed of 125 mbps and 42mbps upload. If I'm paying for 400 why am I not getting close to that speed
- Mike (@mikeward3232) reported
@SuddenlinkHelp Antonette, check the file for Mike Ward. You’ll find history on it.....because it’s never been fixed. DM me your number and I’ll call you
- melissa 🐾☘️ (@lyssa_w) reported
@Suddenlink @CBS Well I just hope the sh*tty suddenlink service in Eastern NC allows us to watch the game. As of right now channels keep losing service???
- Billy Ray (@parrotheadpote) reported
@RuckerSouthSide @googlefiber Could be worse.. St. Joseph’s @Suddenlink sucks with no competition. Need another company or two up here..
