No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Lubbock come from postal codes 79424, 79416 and 79423.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.97 out of 5 20,263 ratings
Thank you!
Problems in the last 24 hours in Lubbock, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Lubbock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
-
TV (20%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near Lubbock, Texas
The most recent Optimum outage reports came from the following cities:Lubbock.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | TV | |
| Lubbock | ||
| Lubbock | TV | |
| Lubbock | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Optimum Issues Reports Near Lubbock, Texas
Latest outage, problems and issue reports in Lubbock and nearby locations:
- alexandria (@alexxxandria__) reported fromLubbock, Texas
@rabiasquared I have phone chargers around our house in optimum locations so you’d never need one. but, my husband will need one to sit on a different couch, so instead of moving one in the living room, he’ll take one from the bedroom and then I don’t have a charger when I go to bed
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Jacque Lane (@jaxsann) reported
@OptimumHelp I am in Jarrell response I just received from support:The service is out due to a commercial power outage. Oncor currently has an estimated time of repair of 5:30PM
- x (@1rklocek) reported
@optimum Same crap. Call Optimum say you are a current customer who wants offer but wants to remove cable. Ask for number?
- princess madison (@bratdollface) reported
@optimum that’s nice and all but when is my wifi gonna be back on it’s been hours since the outage and still no wifi??
- JohNnY Natale (@jnat732) reported
@OptimumHelp Hello optimum i am a little disappointed with your service I am Supposed to be paying 80_$ s month for WiFi service and be billed almost 200$ what's the problem with you people crazy or something
- Anthony (@Forbez25) reported
@optimum Jesus Christ. The amount of people saying this service is straight dogsh*t is unbelievable, glad I looked here before buying this dump. Let me get one of these dumbass employees trying to “help” with there **** company.
- Shade Thrower (@Realshadyhoe) reported
@optimum y’all ******* suck and y’all better count y’all days.. all y’all do is take ppl ******* money with y’all wack add service that sucks camel ***** !!
- princess madison (@bratdollface) reported
@OptimumHelp still no internet, it’s been hours. what am i paying $60 a month for? no internet connection and no communication from the company i’m paying to provide a service? no one is asking for an immediate fix, just inform me on what’s going on in my area so i can move on
- kriss (@kr1sstopher) reported
of course the one time i really want to play the game i play my internet is out, @optimum your service sucks and this happens every few days.
- Naomi Doudera (@naodoud63_naomi) reported
@optimum Get your own combo router save money the combo router they gave me sucks prices go up every 3 months
- Joshua Bazar (@BazarJosh) reported
@OptimumHelp Jarrell still has no internet. Power was only out for about an hour last night during the storm, but the internet never came back. Coming up on 24 hours since the internet has been down...
