Southwest Flight 238 (2024)

FAQs

How do you get Southwest to answer? ›

To reach a representative, call 1-800-I-FLY-SWA or 1-800-435-9792.

Contact your carrier's customer service

When in doubt, call the carrier's customer service line and ask an agent to check how full the flight is. It might not be the most convenient option, but it will yield an answer. If you dread the idea of waiting on hold, many airlines offer customer service chat features.

The intersection was full of traffic, and the airplane hit at least three cars, killing six-year-old Joshua Woods, critically injuring five occupants of one car (two adults and three children) and seriously injuring four occupants of a second car.

Candidates that successfully complete that step will be invited for an in-person interview, and hiring decisions will be made after that. It is normal for it to take 4-6 weeks (or longer) to receive contact from our Recruiters, as they are hard at work reviewing many resumes!

Reservations for Senior Fares are now available online for both domestic and international flights. You may also make reservations by contacting a Southwest Airlines Customer Representative or your local travel agent. Senior Fares apply only to those in the traveling party who are age 65 or over.

Usually the best way to do that is by using the airline's own app to manage your booking. Using the seat map checker is the fastest way to keep an eye on what seats are available.

Southwest-operated flights currently have open seating. Once onboard, simply choose any available seat and stow your carryon items in the overhead bin or under the seat in front of you.

With the three current variants, Southwest offers either 143 seats or 175 seats on each flight. This results in fewer complications compared to other airlines that may operate several different aircraft families.

The family members who died were 76-year-old Roger Beggs, 43-year-old Laura Van Epps, 42-year-old Ryan Van Epps, 12-year-old James Ryan Van Epps and 10-year-old Harrison Van Epps.

Has Southwest Airlines ever had a fatality? ›

Southwest is one of the few major U.S.-based carriers to have never had a fatal crash. In 2018, a New Mexico woman was killed when an engine exploded on a Southwest flight after it took off from New York. The blast sent shrapnel through one of the jet's windows, and the victim was partly sucking out of the plane.

Raphael, 11, Evita, 9, and Philomena, 6, were killed alongside their grandfather when their light plane went down near Canberra on Friday. The final days of three young siblings who died in a light plane crash near Canberra have been revealed, as thousands of dollars are raised for the children's grieving parents.

Their success means Southwest attendants are now the highest paid in the industry, making 14% more than the second-best paid in their role, the Delta flight attendants, according to the TWU.

How much does a Southwest Flight Attendant make? As of Aug 5, 2024, the average annual pay for a Southwest Flight Attendant in the United States is $47,079 a year. Just in case you need a simple salary calculator, that works out to be approximately $22.63 an hour. This is the equivalent of $905/week or $3,923/month.

According to Indeed, which compiles salary information from employees, users, and job postings over a 12-month period, Southwest pilots make an average salary of $173,677 per year and top out as high as $479,000 per year.

Should Customers have additional questions, please call 1-800-435-9792.

Customer Relations is our escalation Department and handles service requests on behalf of the Executive Office. You can reach a Representative there by calling 1-855-234-4654, or you can reach out on Twitter (@SouthwestAir) or Facebook.

Live Chat can be found in the Southwest mobile app on iOS and Android devices, or on our website's Help Center.