Solutions | Sedgwick (2024)

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Solutions | Sedgwick (26)

Solutions | Sedgwick (27)

Solutions

Global solutions

Helping people

Listening to concerns, acting with empathy, setting expectations and assisting at every turn.

Benefits

Accident + health

Casualty

Liability claims administration

Employers’ liability Professional indemnity Public liability Product liability Liability investigations

Specialties

Cyber Power + energy

Restoring property

Providing high-level care in all areas, from complex losses to everyday commercial and residential claims.

Property

Building consultancy Building surveying + design Business interruption CAT response Delegated authority Forensic accounting Forensic engineering, environmental + fire Home emergency Loss adjusting + claims administration

Commercial Cyber Domestic

Major + complex loss Repair, restoration + mitigation Valuations

Motor

Marine + Transportation

Aviation

Specialties

Media + entertainment Power + energy Private clients

Preserving brands

Responding quickly to unexpected market events, managing risks and minimizing impact.

Brand protection

Brand protection solutions

Product recall Mock recall Remediation Retention

Brand protection industries

Pharmaceutical Automotive Food + Beverage Medical device Retail + consumer Technology

Legal Services

Investigation + fraud

Empowering performance

Delivering technology-enabled solutions, keeping people first and fulfilling our commitment to care.

Technology

smart.ly viaOne mySedgwick

Risk + recovery

Loss prevention + risk control Subrogation

Training

Resources

About

About us

Diversity, equity, inclusion (DEI)

Environmental, social, governance (ESG)

Careers

Careers

Life at Sedgwick

Opportunities

Locations

Getting started

Independent resouces

News + media

News + media

Catch up on the latest developments and insights from our global experts and growing operations.

ALL News + media

Connect 2024

Sedgwick’s thought leadership key trends for 2024

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The edge

A Sedgwick publication dedicated to shining a light on our industry’s leading-edge topics that shape our collective future.

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SOLUTIONS

Our 33,000+ colleagues are located across 80 countries, allowing us to offer services designed to keep pace with the evolving needs of our clients and consumers. We bring many unique solutions to clients across industries and around the world. As we align our broad resources and emerging capabilities to the possibilities of our markets, this list will continue to grow. For a global summary, download our capabilities overview.

Solutions | Sedgwick (28)

Helping people

Helping people

Taking care of people is at the heart of everything we do.

Whether an employee needs to take time off work for an illness or other life event, or a person is injured on the job, on a client’s premises, or by their equipment or products, the Sedgwick team is here to take care of each of them. Our experts work together to help them get the care and resolution they need to recover – listening to their concerns, acting with empathy, setting expectations and assisting at every turn.

BENEFITS
  • Accident + health
  • Accommodations
  • Disability management
  • Leave of absence
  • Travel + medical assistance
  • Unemployment compensation
CASUALTY
  • Liability claims administration
    • Auto/motor injury
    • Employers’
    • General
    • Professional
    • Public
WORKERS’ COMPENSATION
  • Claims administration
  • Managed care
    • Behavioral health
    • Case management
    • Clinical consultation
    • Crisis care
    • Medical bill review
    • Peer review + utilization review
    • Pharmacy
    • PPO + ancillary care networks
    • Provider benchmarking
    • Return to work
    • Surgery nurse
  • Medicare compliance
  • OSHA compliance

Restoring property

Restoring property

Our property experts assist customers with all types of property claims, fromthe most complex losses to everyday commercial and residential claims.

Our solutions are designed to protect your investments and provide a high level of care as we restore property across all areas of coverage, including auto, marine, aviation and transportation. With a combination of industry-leading property loss adjusting and specialty service offerings, we bring advantages in cost, efficiency and ease for carriers, underwriters and their insureds.

PROPERTY
  • Building consulting
  • Building surveying + design
  • Business interruption
  • CAT response
  • Delegated authority
  • Forensic accounting
  • Forensic engineering, environmental + fire
  • Loss adjusting + claims administration
    • Commercial
    • Contents
    • Cyber
    • Domestic + residential
    • Subsidence
  • Major + complex loss
  • Repair, restoration + mitigation
  • Temporary housing
  • Time + material software
  • Valuations
AUTO/MOTOR
  • Appraisals
  • Catastrophe claims adjusting
  • Direct repair program network
    • Body shops
    • Glass management
    • Rental car support
    • Roadside assistance
  • First-party + third-party claims administration
    • Auto/motor
    • Electric vehicles (EVs)
    • Fleet
    • Heavy equipment
  • Loss adjusting
    • Auto/motor
    • Electric vehicles (EVs)
    • Fleet
    • Heavy equipment
  • Personal injury protection bill review
  • Self-service mobile estimating
  • Surge staffing
MARINE + TRANSPORTATION
  • Hull + machinery
  • Liability
  • Ocean cargo, motor truck cargo + inland marine
AVIATION
  • Hull surveying
  • Liability

Preserving brands

Preserving brands

Protecting your brand and your peaceof mind.

Sedgwick’s brand protection team provides best-practice services, helping clients respond quickly to unexpected market events, managing risks, minimizing impact and maximizing value; partnering with manufacturers and supply chain partners to improve and correct products in market, keeping products functioning and customers satisfied. We proactively reduce risk with ongoing services to increase customer and supply chain loyalty, and we add depth of expertise through our investigations and legal administration solutions.

BRAND PROTECTION
  • Product recall
    • Recall preparation
    • Recalls in action
  • Remediation
  • Retention
CONSUMER + WARRANTY
  • Claims administration
  • Registration + enrollment
  • Settlements
INVESTIGATIONS + FRAUD
  • Assessment services
  • Counter-fraud services
  • Field services
  • Litigation support
  • Research
  • Valuations
LEGAL
  • Legal administration
    • Class action
    • eDiscovery
    • Mass tort
  • Legal services
    • Coverage advice
    • Recoveries

Empowering performance

Empowering performance

We are a people first, tech forward and data driven company.

Sedgwick delivers superior, technology-enabled solutions to the world’s premier employers and carriers – and our capabilities and expertise are unparalleled in the industry. Our technology enables our colleagues to do their best work and binds us together in fulfilling our commitment to care. Through this approach, we have seen dramatic results – high return on investment, earlier and increased touch points, better understanding of concerns, faster resolution and better overall satisfaction.

TECHNOLOGY
  • mySedgwick
  • smart.ly
  • viaOne
  • SaaS
RISK + RECOVERY
  • Loss prevention + risk control
  • Multi-policyholder programs
  • Pool administration
  • Premium audit
  • Subrogation
TRAINING
  • Skills-based
  • Technical
RESOURCES
  • Co-sourcing
  • Surge + temporary

Read how we’re finding creative ways to stay connected and to keep us all thinking big — and moving forward.

Download now

Solutions | Sedgwick (29)

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Solutions | Sedgwick (2024)

FAQs

Why is Sedgwick so hard to deal with? ›

Sedgwick tends to take their stance on claims based entirely on directions from their client. They typically have very little discretion or authority to resolve claims on their own. This means that in some cases Sedgwick may be very difficult and aggressive and in other cases they may be very reasonable.

How hard is it to get hired at Sedgwick? ›

Is it hard to get hired at Sedgwick? Glassdoor users rated their interview experience at Sedgwick as 63.5% positive with a difficulty rating score of 2.42 out of 5 (where 5 is the highest level of difficulty).

Is there a class action lawsuit against Sedgwick? ›

The Amended Complaint sought $200 million in damages on behalf of the class and added new allegations of discrimination and retaliation involving Sedgwick's male-dominated leadership and opaque compensation and promotion policies that produced stark disparities for female attorneys throughout the firm.

Is Sedgwick a real company? ›

Sedgwick companies

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors.

Can you get fired if your loa is denied? ›

IMPORTANT: In California, you can legally request a leave of absence for a wide variety of reasons without fear of job loss. If you are denied a leave of absence when this type of time-off is permissible under California law, you may be in a position to take legal action against your employer.

How long does Sedgwick take to answer? ›

Please keep a copy for your records.

If a claim is delayed, Sedgwick CMS has up to 90 days from the date of the claim to accept or deny a claim. You will receive written notification of the decision. Reports normally take 30-45 days to be reviewed by Sedgwick CMS.

Why does Sedgwick deny claims? ›

Lack of Medical Evidence: Sedgwick requires extensive medical evidence to approve a disability claim. Insufficient medical documentation is a leading cause for claim denial. Missing Deadlines: Timely submission of all required documentation is critical. Late submission can result in claim denial.

What insurance company owns Sedgwick? ›

The Carlyle Group Global is now the majority owner of claims and technology services firm Sedgwick.

Can Sedgwick deny your leave? ›

Leave denial reasons

The approval rate for FMLA cases has gone down each of the last three years. It was 68.9% in 2021, 66.5% in 2022 and 66.3% in 2023. The most common reason for an initial leave denial was missing or incomplete certification; this is the same trend seen in disability claims.

Why do companies use Sedgwick? ›

Claims administration

For more than 50 years, Sedgwick has worked with employers to answer the challenges of administering workers' compensation claims. Our claims examiners deliver the expertise that employers need to meet complex jurisdictional requirements.

How long does it take to get money from Sedgwick? ›

How long does it take to get money from Sedgwick? Once the settlement and final release agreement is fully signed and returned, you can expect to get a settlement check from Sedgwick in about 4-6 weeks. This time frame can sometimes be longer depending on certain circ*mstances.

Does Amazon use Sedgwick? ›

Yes, Amazon offers workers' comp coverage, but the process is handled by another company called Sedgwick. If you get injured at work, report it directly to your supervisor or manager.

Does Sedgwick have a high turnover rate? ›

Sedgwick is in the Bottom 25% of similar sized companies in its ability to retain quality employees. 50% of employees would not leave Sedgwick if they were offered a job for more money while 55% are excited to go to work each day.

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