Outage Alerts - Power Alert Service | CenterPoint Energy (2024)

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Outage Alerts - Power Alert Service | CenterPoint Energy (2)​​

Enroll in quick, convenient power alerts

Whether you’re on the go or at home, the most convenient way to get notified about a power outage is with CenterPoint Energy’s Power Alert Service (PAS)*. Enjoy the convenience of up to 15 text, email or phone alerts. To enroll, simply login to My Account and select Sign up for Power Alert Service.

Sign up now​

Manage your Power Alert Service

Step-by-step directions for signing up for Power Alert Service

Power Alert Service FAQs

If I move, can I still receive alerts at my new address?

How does PAS work?

How can I add or manage alert contacts?


Power Alert Service is an important part of CenterPoint Energy’s award-winning Intelligent Grid.

*Standard text messaging fees charged by your carrier may apply.

Troubleshooting tips

Learn why you need Power Alert Service

Still have questions?

We'll help you get your outage alerts up and running. First, try using our troubleshooting guide. For account help that doesn't concern Power Alert Service outage alerts, visitManage Your Account.

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Report an Outage

Report Outage​​​​​​

Outage TrackerPower Alert ServiceReportingStreet Light Outages

Outage Alerts - Power Alert Service | CenterPoint Energy (2024)

FAQs

What is the app that detects power outages? ›

NoPowerSMS - the app that alerts you to power outage.

How do I report a power outage in my area? ›

If a utilities issue and you are in Los Angeles Department of Water & Power (LADWP) territory (City of Los Angeles), visit LADWP.com Outage Information page or call 1(800) 342-5397.

How do I report a power outage to Centerpoint Houston? ›

If you need to report a power outage please call 713-207-2222 or ​800-332-7143, or view our Outage Tracker for current electric outage information.

How do I report a power outage in Magnolia Texas? ›

Report an Outage

Stay at least 35 feet away and call 713-207-2222.

Is there an alarm to tell when the power goes out? ›

Power Failure Emergency Light & Alarm is a compact, ergonomic device that plugs into any 120-volt outlet or power strip. In the event of a power outage, it emits a pulsing alarm tone and activates a bright LED light for safety.

How do I make sure my power is off? ›

Turn the power in the circuit off, selecting it on the electrical panel with the circuit breaker. Verify that the power is off by placing the voltmeter on the two output points at the bottom of the circuit breaker. The voltmeter will show that there is no voltage if the light does not light up.

How long can a fridge go without power? ›

As the USDA notes in Keeping Food Safe During an Emergency, your refrigerator will keep food safe for up to 4 hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after 4 hours without power.

How long do most power outages last? ›

Outages typically last 1-2 hours.

What to do if there is no electricity in my area? ›

Your local network operator manages the electricity wires in your area.
  1. Call 105 free from your mobile or landline to get straight through to your local network operator's emergency number.
  2. Go to your local network operator's website to report or track the power cut.

How do I check the status of my power outage in Texas? ›

You can report a power outage or check the status of a previously reported power outage via our online reporting tool. You can also call us at 888.313. 4747. If you have signed up for My Oncor Alerts, text OUT to 66267 (ONCOR).

How do I find power outages in Houston? ›

You can find this information on the Power Outages page, which is available on CenterPoint Energy's website. This page gives customers the latest information about outages, including where the outage has occurred, how many customers are affected, estimated restoration times, and more.

Who to call when power is out Texas? ›

Who Do I Call for a Power Outage in Texas?
Utility (TDSP)Report OutageWebsite
CenterPoint Energy1-800-332-7143Outage Tracker
ONCOR Electric Delivery Company1-888-313-4747Outage Tracker
Texas-New Mexico Power1-888-866-7456Outage Tracker
AEP Texas1-877-373-4858Outage Tracker
1 more row
May 12, 2024

Can my electric be shut off in Texas? ›

UNDERSTANDING ELECTRICITY DISCONNECTION RULES IN TEXAS

And if a customer cannot pay their bill on time, amongst other violations of their service contract, the provider has the right to shut off their electricity service.

What to do in a power outage Texas? ›

What You Should Do During a Power Outage. Keep all refrigerators and freezers closed to preserve food and use coolers full of ice if necessary. If you plan to use alternative power sources, install carbon monoxide detectors with battery backup in your home.

Why does the power keep going out in my area? ›

Why Do Power Outages Happen? There are two main reasons that power outages occur: 1) because of damage to or failure of some part of the electrical system; 2) as a preventative measure to protect life and safety.

What is the power app on start property? ›

The OnStart property runs when the user starts the app. This property is often used to perform the following tasks: Retrieve and cache data into collections by using the Collect function. Set up global variables by using the Set function.

Is there an app to see how much electricity you use? ›

Emporia Energy stands out as a comprehensive energy monitoring app designed to provide users with real-time insights into their electricity usage. Its intuitive interface offers detailed consumption breakdowns, cost projections, and customizable alerts, empowering users to take control of their energy usage.

Does Ercot have an app? ›

Stay Informed

Monitor current and extended grid conditions on ERCOT dashboards. Download the ERCOT mobile app, available in the Apple App Store and Google Play.

How to know if power is out remotely? ›

For example, today's Wi-Fi routers may have a mobile application where you can set up notifications about the Internet turning on and off. Also, if you have any smart home device, such as a light bulb or socket, you can try turning it on remotely. If it responds, everything is OK, and there is electricity at home.

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