-
A maximum number of 10 files can be uploaded per day. This message appears if you have uploaded or selected to upload more than 10 files. A maximum of 10 files may be uploaded per day.
-
The file File Path has already been added to file list. You are trying to select a file that has already been selected for uploading.
-
The file File Path has already been uploaded. You cannot upload more than one file with the same name more than once during a 24 hour period.
-
Maximum File size exceeded. Each file must be 500 KB or less. The size of each uploaded file can be a maximum of 500 kilobytes.
-
Invalid file, no content . You are trying to upload a file that has no content.
-
Invalid file type: File Path. You have submitted an invalid file type. We only accept the following file formats: .xml and .csv.
-
Virus found in uploaded file: File Path . A possible virus is found in the file you are trying to upload. The file will not be uploaded.
-
No file selected from file list. To remove a file from file list, you must select the file from file list first.
-
Please check box above to confirm that you have read the instructions and agree with Upload Center Terms of Use. This message appears when you try to upload files without checking the box that confirms you have read the instructions and agree with Upload Center Terms of Use.
-
Before submitting, you must add file(s) to the file list. You are trying to click submit button without selecting files to upload.
-
Invalid policy number: Policy Number. The policy number provided in your request is not a valid GEICO policy number.
-
Invalid VIN: VIN. The VIN in your request is invalid.
-
Missing policyholder information: first / last name. You did not provide a policy number in your request, nor did you provide policyholder's first / last name that allows us to find the policy information.
-
Missing or invalid policyholder information: state / ZIP. You did not provide a policy number in your request, nor did you provide policyholder's state / ZIP that allows us to find the policy information.
-
Policy number not provided. You did not provide a policy number in your request, nor did you provide policyholder's phone number or first name, last name, state, and ZIP code which would allow us to find the policy information.
-
Invalid phone number. The policyholder's phone number in your request is invalid.
-
Missing lender name / address / city / state / ZIP. In your request, a Lienholder and/or Lessor name, address, city, state, and/or ZIP is missing.
-
Invalid lender state / ZIP. In your request, a lender's state or ZIP is invalid.
-
Invalid lender interest type. The Lender interest type provided in your request is invalid.
Note: The lender interest type must be one of the following:
LEN (Lienholder)
AIN (Lessor)
LHAI (Both)
-
Policy not found. Our system is unable to locate a policy with the policy number and/or policy information provided in your request.
-
Vehicle not found . No vehicle, with the given VIN, is found on the policy.
-
This policy / vehicle is not active as of xx/xx/xxxx. We are unable to process your request because the policy and/or vehicle is not active.
-
Vehicle does not carry Comprehensive and/or Collision coverage(s). We are unable to add a Lienholder to a vehicle that does not carry Comprehensive and/or Collision coverage(s).
-
Vehicle does not carry Bodily Injury and/or Property Damage coverage(s). We are unable to add a Lessor to a vehicle that does not carry Bodily Injury and/or Property Damage coverage(s).
-
Manual. This request is not able to be updated automatically but has been sent to a GEICO Lienholder Specialist for handling. Processing usually takes 30 min to 1 hour if submitted during normal business hours.
-
No request contained in this file. You have uploaded a file that contains no request.
-
Invalid number of fields in csv file, line = Line Number. The csv file you uploaded has invalid number of fields at the given line. Please review the indicated line number and correct. Then resubmit this file after 24 hours for processing.
-
Cannot have more than 3 lienholders / lessors. Please resubmit the request with at most 3 lienholders / lessors.. Each vehicle can have at most 3 lienholders and 3 lessors. Please resubmit your request with at most 3 lienholders / lessors.
-
Lessor interest type is not allowed to add lienholder.The user interest type submitting files is designated as lessor only, to add a lienholder the designation must include both lienholder and lessor. To update your company’s designation, please submit a request via the “Account Assistance” link.
-
Lienholder interest type is not allowed to add lessor.The user interest type submitting files is designated as lienholder only, to add a lessor the designation must include both lienholder and lessor. To update your company’s designation, please submit a request via the “Account Assistance” link.
-
System Error: Failed to update policy lender info. Please resubmit this request later. We failed to process your request due to a temporary system error. Please resubmit this request after 24 hours.
-
This Operation has Timed Out. We failed to process your request due to a temporary system error. Please resubmit this request after 24 hours.
-
System Could Not Process Your Request. We failed to process your request due to a temporary system error. Please resubmit this request after 24 hours.
-
Thread Being Aborted. We failed to process your request due to a temporary system error. Please resubmit this request after 24 hours.
-
Other Error Messages: It is possible for you to receive additional error messages, which are typically caused by unexpected system failures. Please resubmit these requests after 24 hours, and these error messages should disappear.
